Privacy policy

Privacy Policy

Last Updated: November 3, 2026

1. Introduction

Welcome to KEISHA SHOP, operated by KEISHA LLC ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, browse our products, make a purchase, or communicate with our customer support team.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with our website, we may collect the following categories of personal information:

Contact Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order history, transaction details, and delivery information.
Payment Information: Payment-related information necessary to process transactions. Payment card details are generally processed by our third-party payment providers.
Account Information: Login credentials and account preferences if you create an account.
Device Information: IP address, browser type, device information, operating system, and website usage data.
Communication Information: Information you provide when contacting customer support, submitting inquiries, or responding to surveys.
Marketing Preferences: Your preferences for receiving promotional emails and other marketing communications.

3. How We Collect Your Information

We collect personal information through several methods, including:

Directly from you when you place an order, create an account, or contact us.
Automatically through cookies, pixels, and similar technologies when you browse our website.
From Shopify and other service providers that help us operate our online store.
From payment processors, shipping providers, and other business partners when necessary to fulfill your orders.

4. How We Use Your Personal Information

We may use your personal information for the following purposes:

To process and fulfill your orders.
To process payments and issue refunds.
To arrange shipping, delivery, and order tracking.
To provide customer support and respond to inquiries.
To communicate important updates regarding your purchases.
To improve our website, products, and shopping experience.
To detect and prevent fraudulent transactions, unauthorized activities, and security threats.
To send promotional communications when permitted by applicable law and your preferences.
To comply with legal obligations and enforce our policies.

5. Cookies and Tracking Technologies

Our website may use cookies, web beacons, pixels, and similar technologies to improve your browsing experience and understand how visitors interact with our store.

These technologies may be used to:

Remember your shopping cart and website preferences.
Understand website traffic and visitor behavior.
Improve website performance and functionality.
Measure the effectiveness of marketing campaigns.
Support advertising and personalized marketing, where applicable.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some website features.

6. How We Share Your Information

We do not disclose your personal information indiscriminately. However, we may share information with trusted third parties when necessary to operate our business and provide our services.

These third parties may include:

Shopify: Our ecommerce platform, which helps us operate our online store and process customer orders.
Payment Providers: Companies that securely process payments and payment-related transactions.
Shipping and Fulfillment Partners: Companies responsible for packaging, shipping, and delivering your purchases.
Analytics Providers: Services that help us understand website performance and customer interactions.
Marketing Partners: Advertising and marketing services, where applicable and subject to your privacy choices.
Professional and Legal Advisors: Parties that assist us with legal, accounting, compliance, or business matters.

We may also disclose personal information when required by law, to respond to valid legal requests, or to protect our rights, customers, and business.

7. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including:

Right to Know: Request information about the personal data we collect and how we use or disclose it.
Right to Access: Request access to the personal information we hold about you.
Right to Correct: Request corrections to inaccurate personal information.
Right to Delete: Request deletion of your personal information, subject to applicable legal exceptions.
Right to Data Portability: Request a copy of your personal information in a portable format where applicable.
Right to Opt Out: Opt out of certain targeted advertising, sale, or sharing of personal information where applicable under privacy laws.
Right to Non-Discrimination: We will not unlawfully discriminate against you for exercising your privacy rights.

To exercise your privacy rights, please contact us at info@keishax.com.

We may need to verify your identity before processing certain requests. You may also be entitled to appeal a decision regarding your privacy request, depending on applicable law.

8. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA).

These rights may include the right to know, access, correct, and delete personal information, as well as the right to opt out of the sale or sharing of personal information for cross-context behavioral advertising, where applicable.

You may submit a privacy request by contacting us at info@keishax.com.

We will process verified requests in accordance with applicable California privacy laws.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, maintaining business records, resolving disputes, and complying with legal obligations.

When personal information is no longer required, we will take reasonable steps to delete or anonymize it, subject to applicable legal requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of your information.

11. Third-Party Websites

Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies and practices.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

12. Children's Privacy

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required parental consent. If we become aware that such information has been collected, we will take appropriate steps to delete it.

If you believe a child has provided us with personal information, please contact us at info@keishax.com.

13. International Data Transfers

Your personal information may be processed or stored in countries outside your state or country of residence, including countries where our service providers operate.

Where required by applicable law, we take appropriate measures to ensure that international transfers of personal information receive adequate protection.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or operational needs.

Any updates will be posted on this page with a revised "Last Updated" date.

We encourage you to review this page periodically to stay informed about how we protect your personal information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the information below:

Store Name: KEISHA SHOP

Legal Business Name: KEISHA LLC

Business Address:
1507 Jennifer Dr,
Twinsburg, OH 44087,
United States

Email: info@keishax.com

Phone: (909) 861-0771

Thank you for trusting KEISHA SHOP. We value your privacy and are committed to protecting your personal information.